Please find below some Frequently Asked Questions relating to the Payday Loan service we offer. You can click on a question to see the answers which we hope will cover any queries you may have.
All questions concerning Payday Loans Claims
Our fees are 30% plus VAT which is the average for the industry.
Yes! If your claim is unsuccessful, we charge you nothing.
We complete a questionnaire with you and create a letter of complaint tailored to your individual complaint points.
The lender must acknowledge your complaint within 21 days and they have 8 weeks to provide a final decision – a response to our complaint.
In most cases just the account number but if you have any other supporting paperwork, this will help your claim.
Generally we have responses in the above timescales but if we are not happy with the response, we may choose to send the individual case to the Financial Ombudsman (F.O.S) to be investigated further. This then falls into the F.O.S. timescales
As a company we have been very successful over the years. We have been providing claims management services since 2007
Yes, see our reviews with our partner – Ekomi https://www.ekomi.co.uk/review-fast-track-reclaim.html
Call our contact centre on 01642309323, use our webchat on www.fasttrackreclaim.com or mail firstname.lastname@example.org
You can of course make a claim yourself but why do it yourself when we can do it for you?
If your claim is successful and you were mis-sold, the lender may remove any negative listings on your credit file. If unsuccessful, there should be no impact.